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ArthurWill
This is where you can ask question about why your particular theme is rejected. We provide reason for rejection in your My Account > My Gallery > Rejected Files. However, if the reason is not stated there or if it's not clear to you you can post the file ID of the rejected file here for investigation.

Common reasons for rejection:
1. Contains Garfield, Gorjuss, Happy Tree Friends, Me-to-You
Due to copyright infringement as per requested by the companies who own the relevant copyrights.

2. Adult or pornographic materials
We have users who are below 18 years old. Hence, we will reject anything that exposes the private part(s) of the body. Family filter will be turned on for materials that are close, but not pornographic material.

3. Without proper preview
Preview without theme elements (i.e. clock, date, battery/signal bars etc) will be rejected because we want to give users a better sense of how a theme will look/work on the phone. Theme consists of wallpaper with big copyright watermark or commercial web site link will also be rejected.

4. Consists of poor quality wallpaper
Anything that looks blurry, pixelated or self-portrait will be rejected.

5. Duplicate
Two files or more that's exactly same in preview, theme elements, title and file size will be rejected.

In conclusion, only theme with the following criteria will be accepted:
- Full standby preview
- Clear wallpaper
- Accepted content

========================================================================
Update:

This forum thread is no longer available. For "Questions about being rejected", please refer to here >> http://www.mobile9.com/invboard/index.php?...howtopic=103528
Raindeer123
I want to know y dis file is rejected File ID : 1777127 Girl bash.gif
reason is there as adult but how cum is dat wacko.gif no nudity , no pornographic materials but still my file is rejected sad.gif
plz help me resolving dis prob thumbsup.gif
aliciawwp
QUOTE (Raindeer123 @ Mar 1 2011, 12:48 PM) *
I want to know y dis file is rejected File ID : 1777127 Girl bash.gif
reason is there as adult but how cum is dat wacko.gif no nudity , no pornographic materials but still my file is rejected sad.gif
plz help me resolving dis prob thumbsup.gif



Hi, Raindeer123!

Thank you for your question. After our investigation an discussion, we agree that the Girl theme is actually acceptable in M9. smile.gif smile.gif
I am truly sorry that I had caused any inconvenience and confusion to you as I had rejected you file wrongly. wallbash.gif wallbash.gif
The file is now back to your Gallery, clap.gif hope you enjoy it! Have a nice day!

byebye.gif byebye.gif byebye.gif
Raindeer123
Ok but i couldn't find my file in gallery wallbash.gif can you plz help me out wid dis smile.gif
Yoyocell
Hey Admin smile.gif I want to ask some thing about this file smile.gif can you please check this file : http://gallery.mobile9.com/f/1182651/ , my friend(al-sagban) want to know why his file is being rejected??? unsure.gif
aliciawwp
QUOTE (Yoyocell @ Mar 4 2011, 07:49 AM) *
Hey Admin smile.gif I want to ask some thing about this file smile.gif can you please check this file : http://gallery.mobile9.com/f/1182651/ , my friend(al-sagban) want to know why his file is being rejected??? unsure.gif



Hi, Yoyocell! After our investigation, the file was deleted because the wallpaper of the theme that is self-portrait.
Examples of self-portrait are such as your own photo, your friends and family photo and including your pet's photo.
Therefore, we are sorry that we had to remove the file because the baby's photo is a self-portrait!

Thank you for you question! Have a nice day! byebye.gif byebye.gif
aliciawwp
QUOTE (Raindeer123 @ Mar 4 2011, 05:24 AM) *
Ok but i couldn't find my file in gallery wallbash.gif can you plz help me out wid dis smile.gif


Hi Raindeer123, the file now should be in your gallery. Please check it again in your gallery or you can click on this file link to view your theme!
http://gallery.mobile9.com/f/1777127/

Thank you and have a nice day! byebye.gif byebye.gif
Yoyocell
QUOTE (aliciawwp @ Mar 7 2011, 08:35 AM) *
QUOTE (Yoyocell @ Mar 4 2011, 07:49 AM) *
Hey Admin smile.gif I want to ask some thing about this file smile.gif can you please check this file : http://gallery.mobile9.com/f/1182651/ , my friend(al-sagban) want to know why his file is being rejected??? unsure.gif



Hi, Yoyocell! After our investigation, the file was deleted because the wallpaper of the theme that is self-portrait.
Examples of self-portrait are such as your own photo, your friends and family photo and including your pet's photo.
Therefore, we are sorry that we had to remove the file because the baby's photo is a self-portrait!

Thank you for you question! Have a nice day! byebye.gif byebye.gif

Ok I get you smile.gif and thanks for your answers Sis smile.gif have a nice day too smile.gif
Raindeer123
QUOTE (aliciawwp @ Mar 7 2011, 07:09 AM) *
QUOTE (Raindeer123 @ Mar 4 2011, 05:24 AM) *
Ok but i couldn't find my file in gallery wallbash.gif can you plz help me out wid dis smile.gif


Hi Raindeer123, the file now should be in your gallery. Please check it again in your gallery or you can click on this file link to view your theme!
http://gallery.mobile9.com/f/1777127/

Thank you and have a nice day! byebye.gif byebye.gif

Yeah i got it wink.gif thanks a lot for ur kind help notworthy.gif notworthy.gif
shaon007009
I don't feel that I've objection at all.. I'm glad that AW is informing us this clear concept.. Thank you AW... notworthy.gif
parves_anwar
why it is rejected?it was my first created theme
Id: 1842869
aliciawwp
QUOTE (parves_anwar @ Apr 16 2011, 07:54 PM) *
why it is rejected?it was my first created theme
Id: 1842869



Hi parves_anwar, thank you for uploading your first work at M9! clap.gif clap.gif
Your theme "Pohela boishak 1418 sign" was removed from our gallery because of the poor quality of wallpaper is been used.
It looked very blurry and pixelated in the preview. Therefore, we have no choice but to remove your theme.
In other hand, you can change your wallpaper background using the default wallpaper size from our gallery as well! (wallpaper 360x640)

We are looking forward the new works from you! smile.gif smile.gif smile.gif
Hava a nice day!
Raindeer123
y dis files are rejected widout any remarks mad.gif

1879820
1879818
1879773
1879719
1879688
Kennydante
NICE TOPIC.
aliciawwp
QUOTE (Raindeer123 @ May 9 2011, 02:13 AM) *
y dis files are rejected widout any remarks mad.gif

1879820
1879818
1879773
1879719
1879688


Hi Raindeer123, we understand your feelings after your wallpapers been rejected without any remark. In fact, your wallpapers were rejected because we consider them as self-portrait.

However, after our discussion one of your wallpaper "Luv" (id:1879688) is considered as within acceptable range. So the wallpaper will back to gallery in a short time. Congratz! clap.gif clap.gif

Thank you for your inquiry here, and next time you may post you question about wallpapers and screensavers at Questions About Files Being Rejected: Screensaver, Wallpaper. Thank you and have a nice day! byebye.gif byebye.gif
aliciawwp
QUOTE (Kennydante @ May 9 2011, 05:10 AM) *
NICE TOPIC.



Thank you! and have a nice day to u~ byebye.gif byebye.gif
Bhatkalwap
Hi,can you pls tell me,how i can know wheather this file is copyright or not,before uploading.I mean is this file 'll m9 reject or not..I saw many files which is copyrigted but you are not rejecte their files.Why
aliciawwp
QUOTE (Bhatkalwap @ May 11 2011, 08:26 PM) *
Hi,can you pls tell me,how i can know wheather this file is copyright or not,before uploading.I mean is this file 'll m9 reject or not..I saw many files which is copyrigted but you are not rejecte their files.Why



Thank you for your question! It's really a good question to clarify. There certain criteria we will consider as copyrighted files and be rejected at Mobile9:
First, files containing elements of Garfield, Gorjuss, Happy Tree Friends, Me-to-You bear are rejected as copyright.
Second, if we found out that files are not originated/created by uploader, such download from M9's themers or other website (example: Pizero.net).

Therefore, your files won't be removed as long as it is created by yourself and original from your ideas! clap.gif

However, we may make mistake as we need to verify hundreds of themes everyday, so you are welcome to report these files to us and we will handle the problems as soon as possible! Thank you! smile.gifsmile.gif
edytka1754
hello,
1891115 animated couple friends,
1880942 emo love animated,
1880033 animated emo couple,
Why are deleted?
I have not given a reason why,
not for adults, not copied, not copyright, why, please reply
aliciawwp
QUOTE (edytka1754 @ May 16 2011, 08:36 PM) *
hello,
1891115 animated couple friends,
1880942 emo love animated,
1880033 animated emo couple,
Why are deleted?
I have not given a reason why,
not for adults, not copied, not copyright, why, please reply


Hi, after our investigation, Animated couple friends and Emo love Animated are acceptable themes, so we have recovered these files for you. Congratzz! clap.gif clap.gif
However, the Animated Emo Couple was deleted because it is duplicated file.

For better preview for animated themes, you can try to make it in animated preview, such as save as .gif file, so we can have better preview of your themes! Thank you! smile.gifsmile.gif
c2d22

Sorry got it back
manola2
few days ago my file 1898822 disappeared from my gallery...i didnt say anything..the reason was...incorrect size..it's ridiculous, but ok...
today again!!! where is my file 1902819????? this time with no reason!! i have to say that mobile9 it is the ONLY ONE site where files are deleted just like that.. is it pornography?? NO! is it garfield??? NO! it is in 100% made by me!!
what is wrong with this site??here every day is going worse..
aliciawwp
QUOTE (manola2 @ May 24 2011, 10:34 PM) *
few days ago my file 1898822 disappeared from my gallery...i didnt say anything..the reason was...incorrect size..it's ridiculous, but ok...
today again!!! where is my file 1902819????? this time with no reason!! i have to say that mobile9 it is the ONLY ONE site where files are deleted just like that.. is it pornography?? NO! is it garfield??? NO! it is in 100% made by me!!
what is wrong with this site??here every day is going worse..


Hi manola2, your theme Spider was deleted because of the wallpaper is not the standard size of 360x640. The white blank space of the wallpaper does not look good for the theme. Whereas, the theme Placebo was deleted because the wallpaper is too blur. You can even see the pixel of the wallpaper and this really affect the quality of your theme.
For your information, we would like to maintain the quality of the web site by controlling the quality of contents uploaded. Therefore, we might have higher requirement than other sites.
In fact, you have pretty nice wallpapers in your gallery and you can use them in your theme as well! You are a good themer and we believe you can do better. smile.gifsmile.gif
manola2
QUOTE
In fact, you have pretty nice wallpapers in your gallery

then why they are not featured???
just kidding wink.gif laugh.gif

anyways thank you for your replay and explanation smile.gif you are right... i´ll try to make it better smile.gif thank you for the compliment..


KCostas
That's nice topic. Glad I've found it. Sometime ago, I have uploaded a theme (Christmas girls) which was rejected as adult. I guess i would need some clarification on that. How come that two girls in bikini which are with their back without exposing their bodies or anything are rejected, while so many
"tits and asses" that are truly ugly meaning porn are allowed?
KCostas
Nice Topic....no reply yet.
aliciawwp
QUOTE (KCostas @ May 30 2011, 02:22 PM) *
That's nice topic. Glad I've found it. Sometime ago, I have uploaded a theme (Christmas girls) which was rejected as adult. I guess i would need some clarification on that. How come that two girls in bikini which are with their back without exposing their bodies or anything are rejected, while so many
"tits and asses" that are truly ugly meaning porn are allowed?


Hi there, sorry for the late reply. It would help better if you can provide your file ID, and we can do some inspection and have better understanding the reason your theme is rejected.

However, for certain, image that exploring the private parts of body, for example nipples and so on will be rejected. Sometimes, it is difficult for us to determine whether an image is pornographic or not. As long as the image does not explore any private part of body, we cannot reject a file because it's ugly, it would be not fair for the uploader.

Sometimes, we may also reject image of girl who wear T-back if the image is too suggestive to sex appeal.

Thank you and have a nice day! smile.gifsmile.gif
anil8664
10.gif
KCostas
QUOTE (aliciawwp @ Jun 1 2011, 03:50 AM) *
QUOTE (KCostas @ May 30 2011, 02:22 PM) *
That's nice topic. Glad I've found it. Sometime ago, I have uploaded a theme (Christmas girls) which was rejected as adult. I guess i would need some clarification on that. How come that two girls in bikini which are with their back without exposing their bodies or anything are rejected, while so many
"tits and asses" that are truly ugly meaning porn are allowed?


Hi there, sorry for the late reply. It would help better if you can provide your file ID, and we can do some inspection and have better understanding the reason your theme is rejected.

However, for certain, image that exploring the private parts of body, for example nipples and so on will be rejected. Sometimes, it is difficult for us to determine whether an image is pornographic or not. As long as the image does not explore any private part of body, we cannot reject a file because it's ugly, it would be not fair for the uploader.

Sometimes, we may also reject image of girl who wear T-back if the image is too suggestive to sex appeal.

Thank you and have a nice day! smile.gif smile.gif


Thanks for the reply. the file ID is 1880535

aliciawwp
QUOTE (KCostas @ Jun 1 2011, 08:52 AM) *
Thanks for the reply. the file ID is 1880535


The theme "Christmas Girl" was deleted because the image was too suggestive to sex appeal and they are wearing T-back showing all their butts. We would like to create a healthy and decent environment for our users especially we have many minors under 18 years old are using Mobile9. Therefore, we have higher standard towards pornographic item.

We hope you can understand that's why we had to delete your file. Thank you. byebye.gif
KCostas
QUOTE (aliciawwp @ Jun 3 2011, 01:49 AM) *
QUOTE (KCostas @ Jun 1 2011, 08:52 AM) *
Thanks for the reply. the file ID is 1880535


The theme "Christmas Girl" was deleted because the image was too suggestive to sex appeal and they are wearing T-back showing all their butts. We would like to create a healthy and decent environment for our users especially we have many minors under 18 years old are using Mobile9. Therefore, we have higher standard towards pornographic item.

We hope you can understand that's why we had to delete your file. Thank you. byebye.gif


So, what this theme is doing here?

http://gallery.mobile9.com/f/1916838/

You can not even imagine worse thing....


And my beauty was rejected....

aliciawwp
QUOTE (KCostas @ Jun 5 2011, 08:21 AM) *
QUOTE (aliciawwp @ Jun 3 2011, 01:49 AM) *
QUOTE (KCostas @ Jun 1 2011, 08:52 AM) *
Thanks for the reply. the file ID is 1880535


The theme "Christmas Girl" was deleted because the image was too suggestive to sex appeal and they are wearing T-back showing all their butts. We would like to create a healthy and decent environment for our users especially we have many minors under 18 years old are using Mobile9. Therefore, we have higher standard towards pornographic item.

We hope you can understand that's why we had to delete your file. Thank you. byebye.gif


So, what this theme is doing here?

http://gallery.mobile9.com/f/1916838/

You can not even imagine worse thing....


And my beauty was rejected....


I really feel sorry about your rejected theme.. But there is nothing i can do..

And thank for reporting the theme, we has removed it from our gallery. smile.gifsmile.gif
san-sagar
san-sagar
Ervin32
The file id are: please help me weightlift.gif
1954267
1954252
1953348
anil8664
I want to knw reason of this file rejection.its created by me.
File id. 1970943 aletta
msassocaites
weightlift.gif
QUOTE (ArthurWill @ Feb 14 2011, 11:14 PM) *
This is where you can ask question about why your particular theme is rejected. We provide reason for rejection in your My Account > My Gallery > Rejected Files. However, if the reason is not stated there or if it's not clear to you you can post the file ID of the rejected file here for investigation.

Common reasons for rejection:
1. Contains Garfield, Gorjuss, Happy Tree Friends, Me-to-You
Due to copyright infringement as per requested by the companies who own the relevant copyrights.

2. Adult or pornographic materials
We have users who are below 18 years old. Hence, we will reject anything that exposes the private part(s) of the body. Family filter will be turned on for materials that are close, but not pornographic material.

3. Without proper preview
Preview without theme elements (i.e. clock, date, battery/signal bars etc) will be rejected because we want to give users a better sense of how a theme will look/work on the phone. Theme consists of wallpaper with big copyright watermark or commercial web site link will also be rejected.

4. Consists of poor quality wallpaper
Anything that looks blurry, pixelated or self-portrait will be rejected.

5. Duplicate
Two files or more that's exactly same in preview, theme elements, title and file size will be rejected.

In conclusion, only theme with the following criteria will be accepted:
- Full standby preview
- Clear wallpaper
- Accepted content
aliciawwp
QUOTE (anil8664 @ Jul 7 2011, 06:02 AM) *
I want to knw reason of this file rejection.its created by me.
File id. 1970943 aletta


Hi anil, thank you for asking here. The reason this file was deleted is because it is considered as pornographic at the first place.
But, after our investigation and discussion with the team, we agree that this theme is still acceptable for others M9ers.
Thus, we will return this file to your gallery as soon as possible. smile.gif byebye.gif
anil8664
@alicia
Thank u very much.
anil8664
My 2 file rejected. Give me reason plz
1. 1974154 heart
2. 1974149 heart
rebirthJ
QUOTE (anil8664 @ Jul 12 2011, 03:38 AM) *
My 2 file rejected. Give me reason plz
1. 1974154 heart
2. 1974149 heart


Those 2 files are rejected because they have watermark on it. If next time you want to report please make sure you report in correct place as for wallpapers you should report here: http://www.mobile9.com/invboard/index.php?...showtopic=73492
anil8664
QUOTE (rebirthJ @ Jul 12 2011, 08:41 PM) *
QUOTE (anil8664 @ Jul 12 2011, 03:38 AM) *
My 2 file rejected. Give me reason plz
1. 1974154 heart
2. 1974149 heart


Those 2 files are rejected because they have watermark on it. If next time you want to report please make sure you report in correct place as for wallpapers you should report here: http://www.mobile9.com/invboard/index.php?...showtopic=73492

Ok thanks.
_Daniel_02
Hi....Why My This Theme Has been Removed.... sad.gif I was given my best for that theme ... and i got reason of duplicate for removing...but how can its possible ...coz im the owner of my theme ...Pls tell me reason im waiting for it ... sad.gif

http://gallery.mobile9.com/f/2005957/
aliciawwp
QUOTE (_Daniel_02 @ Aug 2 2011, 09:40 AM) *
Hi....Why My This Theme Has been Removed.... sad.gif I was given my best for that theme ... and i got reason of duplicate for removing...but how can its possible ...coz im the owner of my theme ...Pls tell me reason im waiting for it ... sad.gif

http://gallery.mobile9.com/f/2005957/


I am really sorry about this mistake. wallbash.gif wallbash.gif
Sometime people accidentally upload a theme by twice, therefore we will remove the duplicated theme so that users won't download the same theme by twice.
Your theme will back to your gallery by today because there is no problem with your theme!
Please report to us if theres any problem again. Thank you! smile.gif
_Daniel_02
QUOTE (aliciawwp @ Aug 2 2011, 07:42 PM) *
QUOTE (_Daniel_02 @ Aug 2 2011, 09:40 AM) *
Hi....Why My This Theme Has been Removed.... sad.gif I was given my best for that theme ... and i got reason of duplicate for removing...but how can its possible ...coz im the owner of my theme ...Pls tell me reason im waiting for it ... sad.gif

http://gallery.mobile9.com/f/2005957/


I am really sorry about this mistake. wallbash.gif wallbash.gif
Sometime people accidentally upload a theme by twice, therefore we will remove the duplicated theme so that users won't download the same theme by twice.
Your theme will back to your gallery by today because there is no problem with your theme!
Please report to us if theres any problem again. Thank you! smile.gif


Its Okk...!! smile.gif No need to say sorry.. haha.gif im just worry for sometime nothing else unsure.gif And thanks for the help.. 10.gif Have a nice day..!! clapping.gif
prnv
Hi,Dear admin wub.gif my Theme file rejected without giving any reason..Its my own creation dedicated to God Krishna..pls co-operate to bring back.
Gallery ID:2044712 Krishna by prnv
aliciawwp
QUOTE (prnv @ Aug 23 2011, 04:06 PM) *
Hi,Dear admin wub.gif my Theme file rejected without giving any reason..Its my own creation dedicated to God Krishna..pls co-operate to bring back.
Gallery ID:2044712 Krishna by prnv


Hi prnv, the reason this theme was rejected is because the image is very blurry.
The wallpaper and the theme elements such as the clock and the date were too blurry.
You can re-upload again and make it better this time. Thanks! smile.gif
prnv
QUOTE (aliciawwp @ Aug 23 2011, 07:24 PM) *
QUOTE (prnv @ Aug 23 2011, 04:06 PM) *
Hi,Dear admin wub.gif my Theme file rejected without giving any reason..Its my own creation dedicated to God Krishna..pls co-operate to bring back.
Gallery ID:2044712 Krishna by prnv


Hi prnv, the reason this theme was rejected is because the image is very blurry.
The wallpaper and the theme elements such as the clock and the date were too blurry.
You can re-upload again and make it better this time. Thanks! smile.gif

@alicia;Ok! Dear..wub.gif friend smile.gif Thanx! 4 help wub.gif
msassocaites
QUOTE (Raindeer123 @ Mar 1 2011, 12:48 PM) *
I want to know y dis file is rejected File ID : 1777127 Girl bash.gif reason is there as adult but how cum is dat wacko.gif no nudity , no pornographic materials but still my file is rejected sad.gif plz help me resolving dis prob thumbsup.gif
y don't u fast
msassocaites
QUOTE (prnv @ Aug 23 2011, 11:25 PM) *
QUOTE (aliciawwp @ Aug 23 2011, 07:24 PM) *
QUOTE (prnv @ Aug 23 2011, 04:06 PM) *
Hi,Dear admin wub.gif my Theme file rejected without giving any reason..Its my own creation dedicated to God Krishna..pls co-operate to bring back. Gallery ID:2044712 Krishna by prnv
Hi prnv, the reason this theme was rejected is because the image is very blurry. The wallpaper and the theme elements such as the clock and the date were too blurry. You can re-upload again and make it better this time. Thanks! smile.gif
@alicia;Ok! Dear..wub.gif friend smile.gif Thanx! 4 help wub.gif
down 2 earth
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