Back in June, Sprint Nextel sent letter to 1,000 customers informing them that because they had called the customer service number too much, their contracts were being terminated.
QUOTE(direct quote from the letter)
Our records indicate that over the past year, we have received frequent calls from you regarding your billing or other general account information...Therefore, after careful consideration, the decision has been made to terminate your wireless service agreement effective July 30, 2007.
Not a surprised to learn that this results in massive discussions over the web. Worst of all, it seems that Sprint might not aware of the consequences their decision yet.
A terrible move indeed!