Hi, i have just recently bought a w810i and i have a little problem with it. A friend of mine sent me a music video file in 3gp format, it play but with sound only, no visual...does anyone know what the problem is?

wrong resolution? seems to be the diagnosis from what you've written

hi adonis, thanks for the reply bro.
how do i fix it if it is the wrong resolution?

you can try re-encoding it with the right resolution. 176*144

ok i'll try, thank you

Ok, you were right adonis.

The rez on the vid that my friend sent me was 320*240, i just downloaded a music vid on this forum that have a rez of 176*144 and it work fine.

Thats pretty gay though...a phone with a 2.0 mega pixels camera have lower rez display than a phone with a 1.3 mega pixels camera!