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> File Downloads & Collection Views
ArthurWill
post Jun 14 2012, 11:12 PM
Post #1



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Group: Admin Team
Posts: 7141
Joined: 29-April 05
From: Malaysia
Member No.: 131119



A while ago, you reported to us that your file download count dropped, same goes to collection views. After thorough investigation, it turns out we have big problem. Part of our stats center reset. I know, it's mad. (IMG:style_emoticons/default/wallbash.gif)

We then try everything we know - we try to recover from backup, we try to manually update all files & collections, we try to ask for help from experts. No luck. We only managed to recover some but not all. We're sorry, this shouldn't have happened. Stats is something that's very important to you and us. We should have done better.

Moving on, we will store stats using a few methods in a few places to prevent this from happening again.

If your stats is affected please give us all the information stated below. We trust that you'd provide us with the real number and we will manually update for you.

OPTIONS:
1. If you remember the download count for each file please give us link to the file and download count before the reset.
2. If you only remember the total download count (the one showed at the top of profile), you can also give us that figure. We will distribute it evenly to all your files.

Again, sorry for the trouble. More importantly, sorry for letting you down.

(IMG:style_emoticons/default/grouphug.gif)
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Posts in this topic
- ArthurWill   File Downloads & Collection Views   Jun 14 2012, 11:12 PM
- - injamul_ahmed   I don't Remember my download .. But my total d...   Jun 15 2012, 12:52 AM
- - Leafjohn   My download is more than 2 million but at present ...   Jun 15 2012, 01:11 AM
- - Asad_rider   Dont Know exactly about the total downloads. But i...   Jun 15 2012, 01:26 AM
- - drkhubaib79   Yes i remembered my total download was 12.2m b4 i ...   Jun 15 2012, 01:37 AM
- - derber   I had sth like 2.5M total downloads, reduced to 17...   Jun 15 2012, 01:43 AM
- - Aleena143   Thanks for taking ths much effort dear, and i dnt...   Jun 15 2012, 03:19 AM
- - laciad   I remember that have over on 1M download files but...   Jun 15 2012, 03:52 AM
- - manjuraja   My Collection views are drastically reduced! A...   Jun 15 2012, 11:00 AM
- - estherdavid   Im a newbie and i dnt rmbr my downloads..wt do i d...   Jun 15 2012, 08:35 PM
- - Aleena143   i had more than 50.000 downloads in ths app/ http...   Jun 17 2012, 12:50 AM
- - farhad707070   today is 10 day...why not fixed my rate download.....   Jun 17 2012, 02:58 AM
- - soumikatoz   hmm its really imp for all   Jun 18 2012, 12:25 AM
- - __Absolutely__   What happened ON M9?Where are MY 17 M DOWNLOADS...   Jun 18 2012, 10:38 AM
- - kewlone   As of Today 6/25/2012 @ 12:20pm US EST, my Downloa...   Jun 24 2012, 09:24 PM
- - HeavensCloud   6/25/2012 Mine was 3.1 nearing 3.2 now 2.2   Jun 24 2012, 10:11 PM
- - prasadmusinana   My downloads day by day dicreased please help me.   Jun 24 2012, 11:02 PM
- - ArthurWill   @All If your download count dropped today that...   Jun 25 2012, 12:10 AM
|- - rahulthakur0028   Mine downloads were about 968000 now 684616   Jun 25 2012, 01:53 AM
|- - rahulthakur0028   Thanks My downloads now okay.   Jun 26 2012, 07:18 AM
- - anabhi   i can't remember bt my downloads point was 1m ...   Jun 25 2012, 12:18 AM
- - Aeronitor   Mine Was 7.9 M and now it is 5.5 M   Jun 25 2012, 01:42 AM
- - m_monica   i had 5.1M and now i have 3.6M   Jun 25 2012, 01:47 AM
- - Yoyocell   Hello ALL If you found your download count droppe...   Jun 25 2012, 01:47 AM
- - aldahya   Mine Was 27.4 M and now it is 19.3 M plz fix it   Jun 25 2012, 01:49 AM
- - raajsingh99   My were 2.5 M now it is 1.8 M. It also happened b...   Jun 25 2012, 02:01 AM
- - pink_sky   Hi i also effected from that problem i have more t...   Jun 25 2012, 02:02 AM
- - sachinzade1992   My downloads were more than 600000 i'm not sur...   Jun 25 2012, 02:03 AM
- - Ciberfrantxu   Me too. Yesterday 1,6 this morning 1.1.   Jun 25 2012, 02:16 AM
- - Leafjohn   My download count was 1.3m nearly now it is 905,10...   Jun 25 2012, 02:25 AM
- - Bratvany   I had 27,5 M downloads but now i've only 17,3 ...   Jun 25 2012, 02:41 AM
- - Lola31Lola   where are the downloads? First 9,4 M now 6,6 M The...   Jun 25 2012, 03:56 AM
- - zeemoh02   mine too.. From 949,000, it is now 670,000..   Jun 25 2012, 04:27 AM
- - mohamedali05   My downloads were 8.6 near to 8.7 today they are...   Jun 25 2012, 05:11 AM
- - ice1989   Help! Yesterday I had 1.4m downloads and today...   Jun 25 2012, 05:13 AM
- - manjuraja   Today even worst!! Again Now , second time...   Jun 25 2012, 05:31 AM
- - MGRomy   My downloads was 2.9M, now 2.1M   Jun 25 2012, 06:32 AM
- - edwinjose_j   i have first 53.9_now36.3   Jun 25 2012, 07:59 AM
- - kassie420   The second time i noticed my downloads have droppe...   Jun 25 2012, 08:01 AM
- - MorphineLips   I Had 67843 before the numbers dropped! now it...   Jun 25 2012, 08:22 AM
- - SweetHoneyBee2512   My count was 6316.....Umm that's last figure I...   Jun 25 2012, 08:26 AM
- - TBaco   The last figure I remember for the total is some 2...   Jun 25 2012, 08:50 AM
- - manjuraja   This is my second experience regarding the decreas...   Jun 25 2012, 09:19 AM
- - the_bosix   I don`t know which download I should believe- ...   Jun 25 2012, 09:31 AM
- - calypsodriver   my Downloads do down from 6,8 M to 4,77 M and I lo...   Jun 25 2012, 10:33 AM
- - dar777ina   What happened to my downloads? There were 2.5 mill...   Jun 25 2012, 12:12 PM
- - VICKI7   21.06.2012 года было 1 миллион ...   Jun 25 2012, 12:24 PM
- - ghost_love_score   What is going on??? My downloads have gone down f...   Jun 25 2012, 12:35 PM
- - kabuto1995   My downloads decreased too.. Few days ago i had ar...   Jun 25 2012, 07:30 PM
- - alejoknight007   yo tenia como 3 millones de descargas y ahora teng...   Jun 25 2012, 10:51 PM
- - harryhari   Hi friend i hav an probleme about my downloads.......   Jun 25 2012, 11:47 PM
- - rutare   i was 6.6 now is 4.7   Jun 26 2012, 12:49 AM
- - povilius   yesterday i had 18 Mln. downloads now it shows on...   Jun 26 2012, 01:37 AM
- - Leafjohn   Thanx m9 it is ok now my download count is now wor...   Jun 26 2012, 02:45 AM
- - ST1122   10.06. 2012 26.06.2012   Jun 26 2012, 02:49 AM
- - kewlone   so you want to say that it is fixed NOW , and it ...   Jun 26 2012, 04:17 AM
- - harryhari   Nothing is ok.... I hav got my downloads back bt i...   Jun 26 2012, 04:48 AM
- - kevin159   @Povi @Enna Same Problem Here my lots of file dro...   Jun 26 2012, 06:01 AM
- - harryhari   Thank u sooooo....<3<3 For helping me.... I ...   Jun 26 2012, 07:00 AM
- - dar777ina   Some restored, but not all!   Jun 26 2012, 09:32 AM
- - drkhubaib79   Everbody has got back its orignal downloads but i ...   Jun 26 2012, 11:55 AM
- - kewlone   i can't see how many dowlds i have it shows sa...   Jun 26 2012, 12:09 PM
- - VICKI7   счетчик застыл на Downloads 1 M и...   Jun 27 2012, 03:53 AM
- - Ciberfrantxu   Special Thanks to "Big Brother" for help   Jun 27 2012, 05:12 AM
- - shaon007009   @ AW & Admin team... First of all thank you fo...   Jun 27 2012, 08:15 AM
- - Aleena143   QUOTE (Aleena143 @ Jun 15 2012, 03:49 PM)...   Jun 27 2012, 11:34 AM
- - drkhubaib79   Hello admin i recoverd back 9m downloads but its n...   Jun 27 2012, 09:18 PM
- - VICKI7   thank you for your hard work   Jun 28 2012, 02:05 AM
- - punisher94   my downloads were 180.000 and then they decreassed...   Jun 28 2012, 01:27 PM
- - hunky_guy   Hey Patricia as i reported on ur wall before my...   Jun 28 2012, 02:50 PM
- - VICKI7   hi the problem persists, does not show the number ...   Jun 29 2012, 12:28 AM
- - cjfish   Not very professional - nothing more that can be s...   Jun 30 2012, 06:21 AM
- - SkyBird9   Hay I also experienced the same problem and now it...   Jun 30 2012, 09:57 PM
- - SkyBird9   RE: File Downloads & Collection Views   Jun 30 2012, 09:58 PM
- - anabhi   no normal my downloads points is not restored   Jul 1 2012, 01:05 AM
- - VICKI7   no normal my downloads is not restored   Jul 1 2012, 03:37 AM
- - __Absolutely__   my downloads points is not restored   Jul 1 2012, 11:06 AM
- - __Absolutely__   my downloads points is not restored   Jul 1 2012, 11:08 AM
- - Aleena143   mine too still not restored   Jul 1 2012, 12:09 PM
- - ArthurWill   We are working on adding download count manually. ...   Jul 1 2012, 06:37 PM
- - HeavensCloud   @ AW/M9 technical Team - Thank U!!! Mi...   Jul 2 2012, 04:52 AM
- - mohamedali05   Mine also are restored , thanks a lot Pat   Jul 2 2012, 06:07 AM
- - manjuraja   My count is still 20M and not 29.8M! Hope I wi...   Jul 2 2012, 06:24 AM
- - AJISHOOMMEN   On June 1st, i had 1.5 Million Downloads and 670 P...   Jul 3 2012, 10:01 PM
- - justbe3112   Hi Pat, Mine aren't restored either   Jul 6 2012, 06:49 AM
- - kewlone   mine are restored, thanks   Jul 7 2012, 10:00 PM
- - san-sagar   Thanks aw for your efforts but my download didnt d...   Jul 8 2012, 11:55 AM
- - kazjin   i didnt see any changes...   Jul 8 2012, 11:11 PM
- - Aleena143   i ve reported about my download drop very first ti...   Jul 9 2012, 11:50 PM
- - hunky_guy   the same is here !! my downloads count st...   Jul 10 2012, 05:38 AM
- - VICKI7   my downloads not recovered !   Jul 10 2012, 05:54 AM
- - anabhi   i think site is updating wait for response from ad...   Jul 10 2012, 11:09 AM
- - manjuraja   Not yet restored to my 29M downloads!Hope will...   Jul 10 2012, 11:43 AM
- - Aleena143   Atlast My Downloads got Recovered.THanks a LOT adm...   Jul 11 2012, 12:44 AM
- - anabhi   thank you very much ,my downloads points recovered   Jul 11 2012, 03:44 AM
- - hunky_guy   see...... Finally my downloads recovered after alm...   Jul 11 2012, 03:59 AM
- - manjuraja   I got back the downloads!! Thanks a lot ad...   Jul 12 2012, 06:17 AM
- - notisGR   Dear friends... before your problem in M9 system.....   Jul 12 2012, 08:17 AM
- - __Absolutely__   THANK YOU M9 FOR RETURN MY DOWNLOADS AGAIN!...   Jul 12 2012, 12:28 PM
- - VICKI7   Thanks poser did not dare counter is now stuck on ...   Jul 12 2012, 12:36 PM
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