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> Questions About Files Being Rejected: Theme
ArthurWill
post Feb 14 2011, 10:14 PM
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This is where you can ask question about why your particular theme is rejected. We provide reason for rejection in your My Account > My Gallery > Rejected Files. However, if the reason is not stated there or if it's not clear to you you can post the file ID of the rejected file here for investigation.

Common reasons for rejection:
1. Contains Garfield, Gorjuss, Happy Tree Friends, Me-to-You
Due to copyright infringement as per requested by the companies who own the relevant copyrights.

2. Adult or pornographic materials
We have users who are below 18 years old. Hence, we will reject anything that exposes the private part(s) of the body. Family filter will be turned on for materials that are close, but not pornographic material.

3. Without proper preview
Preview without theme elements (i.e. clock, date, battery/signal bars etc) will be rejected because we want to give users a better sense of how a theme will look/work on the phone. Theme consists of wallpaper with big copyright watermark or commercial web site link will also be rejected.

4. Consists of poor quality wallpaper
Anything that looks blurry, pixelated or self-portrait will be rejected.

5. Duplicate
Two files or more that's exactly same in preview, theme elements, title and file size will be rejected.

In conclusion, only theme with the following criteria will be accepted:
- Full standby preview
- Clear wallpaper
- Accepted content

========================================================================
Update:

This forum thread is no longer available. For "Questions about being rejected", please refer to here >> http://www.mobile9.com/invboard/index.php?...howtopic=103528
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Raindeer123
post Mar 1 2011, 12:48 PM
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I want to know y dis file is rejected File ID : 1777127 Girl (IMG:style_emoticons/default/bash.gif)
reason is there as adult but how cum is dat (IMG:style_emoticons/default/wacko.gif) no nudity , no pornographic materials but still my file is rejected (IMG:style_emoticons/default/sad.gif)
plz help me resolving dis prob (IMG:style_emoticons/default/thumbsup.gif)
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aliciawwp
post Mar 3 2011, 07:23 PM
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QUOTE (Raindeer123 @ Mar 1 2011, 12:48 PM) *
I want to know y dis file is rejected File ID : 1777127 Girl (IMG:style_emoticons/default/bash.gif)
reason is there as adult but how cum is dat (IMG:style_emoticons/default/wacko.gif) no nudity , no pornographic materials but still my file is rejected (IMG:style_emoticons/default/sad.gif)
plz help me resolving dis prob (IMG:style_emoticons/default/thumbsup.gif)



Hi, Raindeer123!

Thank you for your question. After our investigation an discussion, we agree that the Girl theme is actually acceptable in M9. (IMG:style_emoticons/default/smile.gif) (IMG:style_emoticons/default/smile.gif)
I am truly sorry that I had caused any inconvenience and confusion to you as I had rejected you file wrongly. (IMG:style_emoticons/default/wallbash.gif) (IMG:style_emoticons/default/wallbash.gif)
The file is now back to your Gallery, (IMG:style_emoticons/default/clap.gif) hope you enjoy it! Have a nice day!

(IMG:style_emoticons/default/byebye.gif) (IMG:style_emoticons/default/byebye.gif) (IMG:style_emoticons/default/byebye.gif)
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Raindeer123
post Mar 4 2011, 05:24 AM
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Ok but i couldn't find my file in gallery (IMG:style_emoticons/default/wallbash.gif) can you plz help me out wid dis (IMG:style_emoticons/default/smile.gif)
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Yoyocell
post Mar 4 2011, 07:49 AM
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Hey Admin (IMG:style_emoticons/default/smile.gif) I want to ask some thing about this file (IMG:style_emoticons/default/smile.gif) can you please check this file : http://gallery.mobile9.com/f/1182651/ , my friend(al-sagban) want to know why his file is being rejected??? (IMG:style_emoticons/default/unsure.gif)
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aliciawwp
post Mar 6 2011, 06:35 PM
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QUOTE (Yoyocell @ Mar 4 2011, 07:49 AM) *
Hey Admin (IMG:style_emoticons/default/smile.gif) I want to ask some thing about this file (IMG:style_emoticons/default/smile.gif) can you please check this file : http://gallery.mobile9.com/f/1182651/ , my friend(al-sagban) want to know why his file is being rejected??? (IMG:style_emoticons/default/unsure.gif)



Hi, Yoyocell! After our investigation, the file was deleted because the wallpaper of the theme that is self-portrait.
Examples of self-portrait are such as your own photo, your friends and family photo and including your pet's photo.
Therefore, we are sorry that we had to remove the file because the baby's photo is a self-portrait!

Thank you for you question! Have a nice day! (IMG:style_emoticons/default/byebye.gif) (IMG:style_emoticons/default/byebye.gif)
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aliciawwp
post Mar 6 2011, 06:39 PM
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QUOTE (Raindeer123 @ Mar 4 2011, 05:24 AM) *
Ok but i couldn't find my file in gallery (IMG:style_emoticons/default/wallbash.gif) can you plz help me out wid dis (IMG:style_emoticons/default/smile.gif)


Hi Raindeer123, the file now should be in your gallery. Please check it again in your gallery or you can click on this file link to view your theme!
http://gallery.mobile9.com/f/1777127/

Thank you and have a nice day! (IMG:style_emoticons/default/byebye.gif) (IMG:style_emoticons/default/byebye.gif)
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Yoyocell
post Mar 9 2011, 07:56 AM
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QUOTE (aliciawwp @ Mar 7 2011, 08:35 AM) *
QUOTE (Yoyocell @ Mar 4 2011, 07:49 AM) *
Hey Admin (IMG:style_emoticons/default/smile.gif) I want to ask some thing about this file (IMG:style_emoticons/default/smile.gif) can you please check this file : http://gallery.mobile9.com/f/1182651/ , my friend(al-sagban) want to know why his file is being rejected??? (IMG:style_emoticons/default/unsure.gif)



Hi, Yoyocell! After our investigation, the file was deleted because the wallpaper of the theme that is self-portrait.
Examples of self-portrait are such as your own photo, your friends and family photo and including your pet's photo.
Therefore, we are sorry that we had to remove the file because the baby's photo is a self-portrait!

Thank you for you question! Have a nice day! (IMG:style_emoticons/default/byebye.gif) (IMG:style_emoticons/default/byebye.gif)

Ok I get you (IMG:style_emoticons/default/smile.gif) and thanks for your answers Sis (IMG:style_emoticons/default/smile.gif) have a nice day too (IMG:style_emoticons/default/smile.gif)
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Raindeer123
post Mar 15 2011, 01:40 AM
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QUOTE (aliciawwp @ Mar 7 2011, 07:09 AM) *
QUOTE (Raindeer123 @ Mar 4 2011, 05:24 AM) *
Ok but i couldn't find my file in gallery (IMG:style_emoticons/default/wallbash.gif) can you plz help me out wid dis (IMG:style_emoticons/default/smile.gif)


Hi Raindeer123, the file now should be in your gallery. Please check it again in your gallery or you can click on this file link to view your theme!
http://gallery.mobile9.com/f/1777127/

Thank you and have a nice day! (IMG:style_emoticons/default/byebye.gif) (IMG:style_emoticons/default/byebye.gif)

Yeah i got it (IMG:style_emoticons/default/wink.gif) thanks a lot for ur kind help (IMG:style_emoticons/default/notworthy.gif) (IMG:style_emoticons/default/notworthy.gif)

This post has been edited by Raindeer123: Mar 15 2011, 02:05 AM
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shaon007009
post Apr 7 2011, 09:16 PM
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I don't feel that I've objection at all.. I'm glad that AW is informing us this clear concept.. Thank you AW... (IMG:style_emoticons/default/notworthy.gif)
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parves_anwar
post Apr 16 2011, 07:54 PM
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why it is rejected?it was my first created theme
Id: 1842869
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aliciawwp
post Apr 17 2011, 08:18 PM
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QUOTE (parves_anwar @ Apr 16 2011, 07:54 PM) *
why it is rejected?it was my first created theme
Id: 1842869



Hi parves_anwar, thank you for uploading your first work at M9! (IMG:style_emoticons/default/clap.gif) (IMG:style_emoticons/default/clap.gif)
Your theme "Pohela boishak 1418 sign" was removed from our gallery because of the poor quality of wallpaper is been used.
It looked very blurry and pixelated in the preview. Therefore, we have no choice but to remove your theme.
In other hand, you can change your wallpaper background using the default wallpaper size from our gallery as well! (wallpaper 360x640)

We are looking forward the new works from you! (IMG:style_emoticons/default/smile.gif) (IMG:style_emoticons/default/smile.gif) (IMG:style_emoticons/default/smile.gif)
Hava a nice day!
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Raindeer123
post May 9 2011, 02:13 AM
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y dis files are rejected widout any remarks (IMG:style_emoticons/default/mad.gif)

1879820
1879818
1879773
1879719
1879688
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Kennydante
post May 9 2011, 05:10 AM
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NICE TOPIC.
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aliciawwp
post May 10 2011, 02:54 AM
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QUOTE (Raindeer123 @ May 9 2011, 02:13 AM) *
y dis files are rejected widout any remarks (IMG:style_emoticons/default/mad.gif)

1879820
1879818
1879773
1879719
1879688


Hi Raindeer123, we understand your feelings after your wallpapers been rejected without any remark. In fact, your wallpapers were rejected because we consider them as self-portrait.

However, after our discussion one of your wallpaper "Luv" (id:1879688) is considered as within acceptable range. So the wallpaper will back to gallery in a short time. Congratz! (IMG:style_emoticons/default/clap.gif) (IMG:style_emoticons/default/clap.gif)

Thank you for your inquiry here, and next time you may post you question about wallpapers and screensavers at Questions About Files Being Rejected: Screensaver, Wallpaper. Thank you and have a nice day! (IMG:style_emoticons/default/byebye.gif) (IMG:style_emoticons/default/byebye.gif)

This post has been edited by aliciawwp: May 10 2011, 02:56 AM
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